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Cancel your subscription plan

Log in to your Plausible account. In the top right menu, click your account name → "Account Settings".

Go to the "Subscription" section and click "Cancel plan".

Cancel your Plausible subscription

What happens after you cancel

Until the end of your billing period

Your stats keep being counted and you have full access to your dashboard.

Once the billing period ends

Your dashboard is locked. You can still log in, access your account settings and site settings, but you cannot view your stats. You can export your collected data at any time from the site settings of any locked site.

One month after locking, Plausible stops collecting data. If you haven't removed the Plausible snippet from your site, any data it sends will be dropped automatically from that point.

Your data

Your data is not deleted immediately. How long it is kept depends on your plan. Retention periods are listed on the pricing page.

You can delete your data at any time, before or after canceling, either for individual sites or your entire account, from your site or account settings.

Resubscribing

If you resubscribe at any time within the retention period, your dashboards unlock automatically, data collection resumes and all your historical data will still be there. You can resubscribe from the "Subscription" section in your account settings.

Want to switch plans instead of canceling? See Change your subscription plan.